Ticket purchase terms & conditions

  • This ticket ensures the right to access a specific event through the live streaming platform.
  • The holder of this ticket accepts the terms of use of the above platform, as laid out here and on the respective website.
  • This particular access code allows access to the online streaming according to these terms and conditions
  • Responsible for the live stream, its content and the technical infrastructure for its implementation, is the Organizer mentioned on the ticket and not the box offices or the online ticketing services.
  • The online video streaming is offered through a platform that has been selected with the goal of ensuring unrestrained availability and smooth operation, even for a large number of simultaneous streams. The Organizer is not responsible for any technical problems that may arise in regard to the platform.
  • To watch the live stream, viewers must have access to the internet and use a device (PC, laptop, smartphone, tablet etc) through a browser that supports HTML5, EcmaScript 6+. They must also ensure that cookies are enabled in the browser.
  • Viewing from a Smart TV is supported by connecting a computer and the TV with an HDMI cable or using an Internet Browser App which supports HTML5, EcmaScript 6+, cookies and decoding H.264 video. Some Smart TV models do not fulfill the above requirements so it is strongly suggested that you use the HDMI option.
  • You may check your equipment at https://stream.ticketservices.gr/ using the testing code "test"
  • Each ticket may be used only once and only in one device or browser. After validating your access code you may not use it in another device or browser. But you may cancel the viewing and restore the access code so it can be used again.
  • The quality of the transmission depends heavily on the user equipment and their internet connection. If you experience delays or pauses in transmission, try to lower the image resolution of the stream.
  • The Organizer is not responsible for any insufficient electronic infrastructure from the part of the viewer, the internet access speed, or other technical difficulties the viewer may face during the online streaming.
  • The online streaming content as well as its copyright belong to the Organizer. The recording or reproduction of the online streaming content by any technical means is not permitted. In any case of the above the Organizer may initiate legal proceedings to claim compensation.
  • Access to the online streaming content is exclusively permitted for private / domestic use, unless the viewer has a special access permit (ticket) for public screening in a physical space.
  • If the streaming is postponed due to technical problems or force majeure, the Organizer will announce when it will be rescheduled with the same ticket. If the streaming is permanently cancelled, there will be an announcement about the way that the ticket will be refunded, under the responsibility of the Organizer.
  • Purchased tickets (at the box office, by telephone, or online) cannot be refunded or exchanged.
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