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Ticket purchase terms & conditions

  • The ticket entitles the bearer to enter the venue of the event advertised, on the date and at the time specified therein.
  • The event will take place in compliance with the sanitary measures that will be in force on the date of its holding and as they will have been announced by the competent authorities.
  • It is noted that the use of a mask is mandatory for indoor events.
  • In case of change of the conditions of holding artistic events by the State (eg change of fullness limits, imposition of numbering of seats, etc.), the already purchased tickets may be replaced with other ones, in order to comply with the new instructions.
  • Ticket holders should be aware of the current sanitary framework for holding events. The Organizer is not responsible for any restrictions or exclusions in access imposed by law.
  • In case of presentation of an official document that may be required for attendance, a parallel identity check of the holder will be performed.
  • Spectators who do not have the required certificates -if any is required- will not be allowed to enter and no ticket cancellation or refund is provided.
  • The Organizer reserves the right to move audience members from their original seats to others, if this is deemed necessary for reasons of hygiene.
  • If the ticket does not indicate a specific seat numbering, the seat will be selected by the ticket holder upon arrival and with the assistance of the competent staff.
  • In concerts where the attendance of standing spectators is also provided, then tickets do not provide a seating position and early attendance is recommended.
  • Audience members are forbidden from bringing bottles, weapons, sharp objects or anything else that could pose a risk to the safety of the audience, into the venue. The organizers reserve the right to perform checks at the entrance, for reasons of safety.
  • Photography, audio and video recording are forbidden.
  • Smoking is forbidden in all areas, as is the consumption of snacks and refreshments during the show.
  • Concession ticket holders will be required to prove their status by providing identification and relevant documents (i.e. student card, unemployment card, utility bill, etc) upon their arrival at the venue.
  • If the event is cancelled due to weather conditions or force majeure, the Organizer will make an announcement regarding its potential rescheduling with the same tickets. If the event is permanently cancelled, there will be an announcement on claiming refunds, at the Organizer's responsibility.
  • In case of cessation of the event after the lapse of 45' from the start time, there is no refund of the value of the tickets, nor their replacement with other tickets on another date.
  • Responsible for the event, its content, and any refunds on the price of tickets in the event of cancellation is the Organizer specified on this ticket; ticket sales points bear no responsibility.
  • Ticketing service fees are not refunded on any case, even on an event cancellation
  • Tickets purchased in any way (ticket desks ? telephone ? internet) cannot be returned or changed.
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