Ticket purchase terms & conditions

  • Each purchased ticket grants admission to one person to the venue stated therein and is valid exclusively for the date, performance and time for which it has been issued.
  • The seat assigned to your ticket is strictly personal. In the event of late arrival, provided that admission is allowed at a suitable part of the show, audience members have to follow the ushers' instructions and be redirected to a seat other than the one stated on their ticket. Latecomers who were refused admission are not eligible for compensation or refund.
  • All seats available are numbered and for seated persons.
  • In the event of loss of your e-ticket please contact the GNO Box Office by phone (+30 2130885700) or ask the ushers at the venue for help.
  • Audience members must comply with the instructions of the venue staff and respect the safety regulations set in place by the Greek National Opera throughout their stay at the venue.
  • Audience members are not allowed to carry bottles, weapons, sharp objects or anything else that could pose a risk to the safety of the audience upon entering the venue. Organisers reserve the right to perform checks upon entry for security reasons.
  • Taking pictures and recording (audiotaping or videotaping) during the performance are not allowed.
  • Smoking, eating and drinking during the performance are not allowed.
  • Admission to children under the age of six is not allowed, unless the Organiser has announced different age limits for audience members.
  • To purchase concession tickets -where provided- visitors are required to provide proof of eligibility (e.g. student card, unemployment card, etc.)
  • If a performance is postponed due to adverse weather conditions, public health reasons, or force majeure, the Organiser will announce whether it will be rescheduled, in which case your tickets will be valid for the new date. If the event is permanently cancelled, the Organiser will announce how, where and when tickets will be refunded.
  • Responsible for the event, its content and any claim for refund, is the Organiser specified on this ticket. Ticket sales outlets bear no responsibility.
  • Any fees charged for the ticket sales service (service fees) are non-refundable.
  • Tickets purchased in any way (at the box office, online or by phone) are non-refundable and non-exchangeable.
  • Official tickets for the specified event of the Greek National Opera can be exclusively purchased at the GNO Box Office, through its call centre, the TICKET SERVICES official website. Therefore, the Greek National Opera and the official Promoter TICKET SERVICES bear no responsibility for any tickets purchased beyond the aforementioned outlets, the accuracy and validity of which cannot be guaranteed. Purchasers must be held liable for any tickets purchased through resales outside of the official sales network.
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